Terms of Service
Customer Specific Terms of Use:
Minimum Order: No minimum order requirement.
Payment Types & Terms: At present, we are accepting all major credit cards including VISA, MasterCard, Discover and American Express for online and offline purchase. You must be 21 years or older to place an order at VKWholesale.com. We also provide an option for COD.
Shipping and Handling:
Time to time we offer free or discounted shipping on all orders of $2500 and above amount. If you are eligible for discounted rates then VKWholesale will call you before the order is shipped. We usually offer UPS shipping method along with delivery in local areas. Our majority of orders are delivered within 3-5 business days after the order is processed. We do not deliver order at P. O. Box addresses. If your order contains oversized items then we will contact you before the order is shipped. Oversized items may cost additional shipping charges.
HAZ-MAT Charges: Orders containing lighters and other hazardous material will require additional HAZ-MAT charges. We will contact you before we ship your order to discuss about the exact HAZ-MAT charges. HAZ-MAT charges will appear as separate line on your credit card statement.
Sales Tax & Exemption: VKWholesale is required to collect sales tax in Illinois - IL. Customers looking for tax exempt needs to provide valid Tax Id in order to get the tax exempt. Your first order will be charged sales tax but once you provide TAX ID certification form found on our website you will not be charged sales tax in your next order. Sales Tax charged during your first order will be credited to your account once we receive TAX ID exemption form. Please fill up TAX ID exemption form and fax it to (847) 834-4267 as soon as possible. Please be sure to print your name, company name, phone number and other contact detail properly to avoid delay.
Returns: Certain items are non-returnable, however if you have received damaged or defective item then we will be happy to resolve the issue. Please make sure to let us know within 48 hours of delivery at (773) 853-0734, upon confirmation we will assign you a return authorization number (RAN). You must include RAN and order invoice in returned package. We will not be able to accept any items stamped with stickers or price marks.
Backorders: In case of backorder items, we will contact you to discuss the matter.
Shortages and Damages: Any concerns related to shortage or damage needs to be reported within 48 hours of delivery at (773) 853-0734
Return Address: VKWholesale, 4940 W Lawrence Ave, Chicago, IL 60630
Pricing: Item prices may change anytime without any notification. Sometimes manual human error might cause wrong price, in those cases VKWholesale reserve rights to refuse or cancel orders associated with incorrect price item. We will notify you about the incorrect price and will give you an option to place an order with correct price.
General Terms of Use
1. Introduction
The VKWholesale.com, including subsidiaries and affiliates ("Website" or "VKWholesale.com" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.
2. Information on the Website
Whilst every effort is made to update the information contained on this website, neither the VKWholesale.com nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. The VKWholesale.com reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.
3. Trade Marks
the trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the VKWholesale.com. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of the VKWholesale.com.
4. External Links
External links may be provided for your convenience, but they are beyond the control of the VKWholesale.com and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the VKWholesale.com. Please contact us if you would like to link to this website or would like to request a link to your website.
5. Public Forums and User Submissions
The VKWholesale.com is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the VKWholesale.com. The VKWholesale.com reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -
5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the VKWholesale.com’s and/or a third party’s computer system and/or network;
5.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the VKWholesale.com or any other third party;
5.5 submit contents containing marketing or promotional material which is intended to solicit business.
6. Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the VKWholesale.com against any loss, liability, damage or expense of whatever nature which the VKWholesale.com or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
7. Warranties
The VKWholesale.com makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.
8. Disclaimer of Liability.
The VKWholesale.com shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the VKWholesale.com nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
9. Use of the Website.
The VKWholesale.com does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to the VKWholesale.com that you are legally entitled to do so and to make use of information made available via the website.
10. General
10.1 Entire Agreement.
These website terms and conditions constitute the sole record of the agreement between you and the VKWholesale.com in relation to your use of the website. Neither you nor the VKWholesale.com shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the VKWholesale.com in respect of your use of the website.
10.2 Alteration
the VKWholesale.com may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
10.3 Conflict.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
10.4 Waiver.
No indulgence or extension of time which either you or the VKWholesale.com may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
10.5 Cession.
The VKWholesale.com shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
10.6 Severability.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
10.7 Applicable laws.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of United States of America without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
10.8 Comments or Questions.
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.